4
Downtown Decatur

We apologize for any miscommunication during your visit. We were able to find your information in our system and see we did not charge you for the alignment. Thank you for taking the time to talk with us this morning to clarify the situation.

- Downtown Decatur
5
Downtown Decatur

Great service! The crew at NTP took my car in and had it back to me in an hour. I had a slow leak in a tire. They called me and said I was good to go in an hour. When I got there, there was no charge. The tech had discovered and fixed my issue so quickly that they could comp the service! Not many places around you can trust to treat their customers in this way! They have also started sending text msgs about the status of your vehicle. The messages are relevant and have useful info. Its a nice improvement. Thank you!

5
Downtown Decatur

Consistent excellent service....I received solid advice about my serpentine belt that saved cost...also they repaired my windshield wiper fluid reservoir at a very reasonable cost.... instead of replacing it....

5
Downtown Decatur

Personable, professional timely service was much appreciated

5
Downtown Decatur

Work was done efficiently & speedily, charges explained, satisfied with results

5
Downtown Decatur

Prompt, courteous service

Thank you so much for your kind words and 5-star rating, Bertha!

- Downtown Decatur
5
Downtown Decatur

Will go here for any and all car needs. Daniel was awesome, the team at Neighborhood helped get my (classic) 2000 Stratus back on the road. Timely, affordable and good communication throughout. Thanks!

Daniel, thank you so much for your kind words and 5-star rating! We are so glad that Daniel could help and that we could get your classic 2000 Stratus back on the road. We look forward to serving you with any car needs in the future. Thank you for choosing us and for taking the time to leave us a review. Drive safely!

- Downtown Decatur
5
Downtown Decatur

Great customer service and car service

5
Downtown Decatur

It was a good experience.

Thank you for the positive review, Marvin! We appreciate your support. Have a great day!

- Downtown Decatur
1
Downtown Decatur

These guys used to be a good place to do business with. Poor service follow through, and inability to let you know when your car is ready or commit to turn around time is terrible. Will not return. Being busy does not excuse poor service and bad attitudes.

Jimmy, we are sorry to hear of your negative experience. Because our shop is so busy, we typically recommend scheduling an appointment so we can guarantee when your vehicle will be ready. Please give us a call at (404) 809-3975 so we can talk about this situation more in-depth. Thank you.

- Downtown Decatur