Suwanee, Decatur & Marietta Auto Repair

8758 reviews
5
Downtown Decatur

Came in very late on Friday evening and was told if came back first thing Saturday would be able to get the tire from the warehouse and be out the door by noon. Saturday morning check-in took 5 minutes. Called before noon to let me know everything was ready. Price was below the dealer including a road hazard warranty. I use them for my 2 cars - always give great advice and quick to fix flats. Definitely a neighborhood gem!

Thank you, Keith, for the awesome review! We strive to provide exceptional service and we are thrilled that we could exceed your expectations. We look forward to serving you again in the future!

- Downtown Decatur
5
Downtown Decatur

Repaired in very timely manner. Would definitely recommend

Thank you, Felicia, for recommending us! We're happy to hear we completed your repair promptly. Our team takes pride in providing fast and efficient service. Feel free to reach out if you need anything else in the future!

- Downtown Decatur
5
Downtown Decatur

Excellent service Matt and Nick always take great care of me!

5
Downtown Decatur

Highly professional and very quick service

Thank you for the great review, Pamela! We are thrilled to hear that you had such a positive experience with our company. We pride ourselves on providing excellent service to our customers and we're glad that our team was able to meet your expectations. If you have any other feedback or need further assistance, please don't hesitate to reach out to us.

- Downtown Decatur
5
Downtown Decatur

Set of 4 new ties and alignment, oil change, and some mileage milestone fluids. They took me in at 10am and were done before the end of the day. Everyone was friendly and the work seems well done. Thank you NTP!

5
Downtown Decatur

I have been doing business for more than 40 years at this location. The name has changed a couple of times but the folks at Neighborhood Tire Pros still have those characteristics they did long ago. Friendly service, great behind the counter knowledge and real craftspersons as auto repair technicians. I trust them.

Chip, thank you so much for the kind words! We are thrilled to hear that you have been a loyal customer for over 40 years and that you continue to trust us with your automotive needs. Providing friendly service and knowledgeable technicians is what we strive for, and it's great to know that those qualities have remained constant. We look forward to serving you for many more years to come!

- Downtown Decatur
5
Downtown Decatur

Great personalized service. I feel like I'm treated as a valued customer. They go out of their way to meet my needs and get me back on the road safely.

5
Downtown Decatur

NeighborHood Tire Pros are the best! My son has brought a couple vehicles to them over the years per my recommendation and they are honest with competitive prices. He’s been bringing his Honda Civic since it was first gifted to him a couple years ago. Each year, he takes it in for an oil change. They always run a full diagnostic and only suggest replacements or repairs on items that need it. For the last few years, he has only need oil changes. There was no pressure to upsell any services & I appreciate that immensely! I trust the team there and Matt has always taken great care of us! Try them & you will also become a loyal customer.

Thank you for the wonderful feedback, C Roberts! We're thrilled to hear about your positive experiences with NeighborHood Tire Pros. It's great to know that our team provided honest recommendations and competitive prices for your son's vehicles. We're glad that we could earn your trust and loyalty through our exceptional service. We look forward to continuing to provide the best automotive care for you and your family in the future!

- Downtown Decatur
2
Downtown Decatur

Be warned: Prices on the wall are NOT reflective of the total cost at the end. A synthetic Oil Change is on there for about $75 but they add “shop and maintenance fees” so the oil change is close to $100. Please make pricing more transparent since the prices do not reflect the total costs. It should say $100, not $75, if that’s the final price.

Hi Paul, we sincerely apologize that this was your experience at our store. Thank you for bringing it to our attention. If willing, please give our district manager a call at 404-809-3975. We'd love the opportunity to make this right for you, and to learn from this, making our prices clearer for the future. Thank you!

- Downtown Decatur
5
Downtown Decatur

Excellent service and excellent customer service.

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