Suwanee, Decatur & Marietta Auto Repair

Been taking care of our cars for years. The manager Cindy is awesome and her entire staff truly provide neighborhood service.

Cindy and Jason are great! The service was fast. I like coming here. They are honest people. Steve and Drew are cool too.

These folks are great! Always very helpful! Reasonable prices and don’t pressure me to make repairs I don’t feel are absolutely necessary.

Great customer service. Staff was very nice and friendly

Great service!

Way overpriced. I called them to inquire about getting rotors turned. A lot of big name shops won't do this kind of thing by itself, they want to do the whole brake job so they can charge you top dollar. Well, being a shade tree mechanic, I know there are plenty of shops that will happily take on this type of job. So I contact the Decatur location and spoke with Cyndi. Ask her if they turn rotors only, she says, yes, and I ask about how much that runs. She quotes me $109. $109 for taking the rotors from a box, putting them on a machine, and turning it on. If you're not familiar, this isn't much more than a vertical record player. Back to the price, I ask her, are you sure, this is just the rotors, I'll be taking them off the car. She says, "That's what we charge", and then proceeds to tell me they won't be able to get to them until 8 hours later. Now, this is where I just couldn't believe it. This joke of a shop is this busy because of Google and Yelp reviews. There's no reason they should be this highly rated with these prices. I've been doing my own brakes for years, I'm new to this area, and I must say, I'm glad there are places besides this one around town. I called another shop, and they quoted me $15 per rotor. Don't trust these people, call around, get quotes, and find a shop that wants you as a first time customer.

Cindy is the best. The staff is great. This location has the best service. They work quickly and are very knowledgeable about what is going on with your car. I’ve wasted money in plenty places. None compare to here.

I've been going to Neighborhood Tire Pros and Auto Service for several years and have always had exceptional service. The staff is courteous and knowledgeable, and they really take the time to explain what's happening with your car and how to best fix it. On top of that, they stand by the quality of their work and provide warranties. I've recommended the shop to family and friends and will continue to do so! Update: I went into the shop last week to make an appointment for new front tires and get air in one tire that was running low. As soon as the technician saw the state of the tire he told me he couldn’t recommend putting in more air because it may pop and advised that I replace it ASAP. He took a picture and sent it to the store manager, Cindy, and she was kind enough to get me in for service the same day despite them being booked! The team even stayed late to make sure I’d be driving safely with my family this holiday season. I was so pleased to receive such superb customer service!

Honorable, trusting, cost efficient and always courteous and on time. That's the quick recap of my experiences at neighborhood tire pro. For the first time in my adult life owning a car, neighborhood tire pro provided me with a quote to repair my coolant system and came in UNDER QUOTE! They not only fixed the problem but gave me a warranty on the fix and want me to come back in to do another check that everything is good 1 week after repair. Nicki is absolutely amazing and considerate towards my time and my wallet. I also learned from experience that buying tires online is not the cheaper way and that neighborhood tire gets the same or better prices and passes that to the customer. Thank you neighborhood tire and while I hope to not see you soon because that means I need something fixed, I will come directly back!