Suwanee, Decatur & Marietta Auto Repair

7925 reviews
5
Downtown Decatur

Thanks for the positive rating, Eric! We're happy to know you had a good experience here at Neighborhood Tire Pros & Auto Service.

- Downtown Decatur
5
Downtown Decatur

My new local shop! Car broke down at bank, literally across the street. Needed a new starter. So, I had it towed over there and was back on the road, good as new, literally within a few hours. Have gone back another time since - drivers side window regulator - and similarly good experience. Veshaun (the front office manager) always courteous, professional, and friendly.

Thank you for choosing Neighborhood Tire Pros & Auto Services as your new local shop, Daniel! We're so glad you found us initially for the starter replacement, and continued to seek our services for your window regulator, too. Your support means a lot to us and we're very grateful to have you as a customer. Thank you for trusting our team to care for your vehicle! We hope to see you again soon.

- Downtown Decatur
5
Downtown Decatur

Hi, Joshua! Thanks for taking the time to review us! We're happy to know you had a five-star experience and we look forward to working with you again in the future.

- Downtown Decatur
5
Downtown Decatur

After the place I used to go to changed ownership, this was the first time I went to Neighborhood Tire Pros and I’m so glad I did.. they are friendly, knowledgeable and extremely helpful. I’ll be taking my car there again.

Thank you, Laura! We're honored to have earned your trust and support for future auto repair and service needs. Thank you for choosing Neighborhood Tire Pros and Auto Service after your previous auto shop changed ownership. We enjoyed working with you and are excited to see you again!

- Downtown Decatur
5
Downtown Decatur

The staff here did an excellent job changing my tires, air filters, and oil, and went above and beyond to even protect my car from mold build up that they were seeing in the filters. Prices are also reasonable, would recommend!

Thank you for the recommendation, Ryan! We really appreciate it and are glad to know you were satisfied with the quality of our work at your recent appointment. It was a pleasure to assist you with your tires, air filters, and oil. If there's anything else we can do for you, please let us know! We look forward to seeing you next time. Thanks for choosing Neighborhood Tire Pros & Auto Service!

- Downtown Decatur
1
Downtown Decatur

No ability to customer care management. I paid for the service not a beggar. You better be a beggar to have better service in the shop. UTTERLY DISAPPOINTED + more over. I have installed tires at this shop. I felt something is wrong on my car right after the installment. What I found out was right front tire air pressure was too high. It was over 50 psi. Recommended tire pressure was 37psi and left front tire pressure was over 43 psi. I drive my car on highway mostly to commute and sometimes I do long distance drive. I do not think this shop cannot gurantee minimum safety for customer. I wonder how this shop accquired 4 star google review. For sure this shop provide cheaper price tag than other shop but I do not want to make my life and safety that cheap. *Update I saw you replied in the morning(6/8)and you look concerned but I did not get any phone call from your shop. I would not talk anything on the phone but you can use email instead. Thanks for your concern.

Hi, J.D. We've been able to find your service history and made an attempt to reach you on the phone this morning. We're hoping to speak with you about your experience so we can make the situation right for you. When you're available, please give us a call back at 404-991-3242 and ask for Cindy. Thank you!

- Downtown Decatur
5
Downtown Decatur

The service was honest and speedy. I knew exactly what the recommendations were and when I requested a tire rotation, they advised against it due to the shape my front tires are in and suggested I contact the place I bought the tires from since it is unusual for them to wear that fast. I am very pleased with their expertise and kindness.

Thank you, Victoria! We're happy to hear you were satisfied with the service provided at your recent appointment! We wish you the best of luck in reaching out to the previous shop and hope you can get your tire issue resolved. If you have any more questions or concerns, please don't hesitate to reach out! We're always here for you.

- Downtown Decatur
5
Downtown Decatur

Thank you, Wayne! We appreciate the five-star rating and look forward to assisting you again in the future!

- Downtown Decatur
5
Downtown Decatur

Great service as always. Been coming here for years.

We appreciate all these years of support, Kenneth! We're also glad to know that our team continues to provide you with five-star service. Looking forward to seeing you next time! Thanks for trusting Neighborhood Tire Pros & Auto Service to care for your car.

- Downtown Decatur
5
Downtown Decatur

Thanks for the five-star rating, Varner Family! It's a pleasure working with you and we're grateful for your positive feedback!

- Downtown Decatur
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