Suwanee, Decatur & Marietta Auto Repair

8758 reviews
5
Memorial Drive

Dear Genevieve, thank you for your 5-star rating! We're thrilled that you had a fantastic experience with us. If there is anything else we can help you with, please let us know. We look forward to serving you again soon!

- Memorial Drive
5
Downtown Decatur

I have been doing business for more than 40 years at this location. The name has changed a couple of times but the folks at Neighborhood Tire Pros still have those characteristics they did long ago. Friendly service, great behind the counter knowledge and real craftspersons as auto repair technicians. I trust them.

Chip, thank you so much for the kind words! We are thrilled to hear that you have been a loyal customer for over 40 years and that you continue to trust us with your automotive needs. Providing friendly service and knowledgeable technicians is what we strive for, and it's great to know that those qualities have remained constant. We look forward to serving you for many more years to come!

- Downtown Decatur
5
Memorial Drive

Great service with great prices.

Thank you for the wonderful review, Torin! We are thrilled that our service and prices exceeded your expectations. Our team is dedicated to providing exceptional service while offering competitive prices. We appreciate your business and look forward to serving you again in the future.

- Memorial Drive
5
Downtown Decatur

Great personalized service. I feel like I'm treated as a valued customer. They go out of their way to meet my needs and get me back on the road safely.

5
Memorial Drive

Thanks for the 5-star rating, Dianne! We're thrilled to hear that you had a great experience with us.

- Memorial Drive
5
Downtown Decatur

NeighborHood Tire Pros are the best! My son has brought a couple vehicles to them over the years per my recommendation and they are honest with competitive prices. He’s been bringing his Honda Civic since it was first gifted to him a couple years ago. Each year, he takes it in for an oil change. They always run a full diagnostic and only suggest replacements or repairs on items that need it. For the last few years, he has only need oil changes. There was no pressure to upsell any services & I appreciate that immensely! I trust the team there and Matt has always taken great care of us! Try them & you will also become a loyal customer.

Thank you for the wonderful feedback, C Roberts! We're thrilled to hear about your positive experiences with NeighborHood Tire Pros. It's great to know that our team provided honest recommendations and competitive prices for your son's vehicles. We're glad that we could earn your trust and loyalty through our exceptional service. We look forward to continuing to provide the best automotive care for you and your family in the future!

- Downtown Decatur
2
Downtown Decatur

Be warned: Prices on the wall are NOT reflective of the total cost at the end. A synthetic Oil Change is on there for about $75 but they add “shop and maintenance fees” so the oil change is close to $100. Please make pricing more transparent since the prices do not reflect the total costs. It should say $100, not $75, if that’s the final price.

Hi Paul, we sincerely apologize that this was your experience at our store. Thank you for bringing it to our attention. If willing, please give our district manager a call at 404-809-3975. We'd love the opportunity to make this right for you, and to learn from this, making our prices clearer for the future. Thank you!

- Downtown Decatur
5
Downtown Decatur

Excellent service and excellent customer service.

5
Memorial Drive

I have been working with Mitch and taking my cars here for the last 10 years and the experience has always been great. This recent visit was even more so, I spoke with Mitch about what other places told me was wrong with my daughter’s vehicle, he quoted me a price, however, Tommy pleasant surprise, the actual fix was much lower and I appreciated the good news. Many places would have just fixed in based on the original quote and charged me the higher amount! This is why I continue taking my business there and will continue going here for all my needs! Thanks guys, I appreciate your service and your integrity!!!

Hi Lawrence, thank you for taking the time to write this amazing review! It's great to hear that you've been a loyal customer for 10 years, and that your recent experience with us was even better than before. We pride ourselves on being honest and transparent with our customers, so we're glad you appreciated the lower price. Your kind words mean the world to us, and we look forward to serving you and your family for many more years to come. Thanks again!

- Memorial Drive
5
Memorial Drive

Great Customer Service

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