Suwanee
Went in a few times with great results. Then after getting a wheel replaced they forgot to inform me that I needed to have a realignment done. It caused me to eat through 2 brand new tires in less than a year resulting in over $300 of damage to replace. When I told the manager that I shouldn't have to buy new tires if they told me that the previous repairs were complete. He proceeded to say he didn't remember enough about the previous work and essentially tried to write it off on a rush job to benefit me when he should've finished the job correctly in the first place. He tried to satisfy me with $20 off the over $300 I now had to pay on new tires. I will not be going back because I can't trust their work or their ability to own their mistakes.
Denver, we apologize for any inconveniences we may have caused you while at our location and are looking to hear back from you in response to our phone calls to try and get these issues resolved in a timely and respectful manner. Please give us a call back asking for Kyle, at your earliest convenience! We hope to hear from you soon.
- Suwanee