Suwanee, Decatur & Marietta Auto Repair

7885 reviews
5
Memorial Drive

MY GIRL FRIEND RECOMMENDED THEM TO ME. GLAD SHE DID COREY WAS A GEM. HE EXPLAINED EVERYTHING TO ME. WRONG PART CAME IN HE KEEP ME UPDATED WITH EVERYTHING. TOOK A MINUTE TO GET RIGHT PART BUT IONCE IT CAME COREY CALLED N SAID IT SHOULD BE READY IN A FEW DAYS. I GOT MY CAR BACK I WILL NEVER EVER TAKE IT ANYWHERE ELSE. AND YES I HAVE A LEXUS460. GREAT EMPLOYEES

Thank you for sharing your feedback with us, Claudia! We're happy to hear you received excellent customer service from Corey, and even happier to know you plan to return for future auto services. Thank you for choosing Neighborhood Tire Pros & Auto Service! We look forward to seeing you next time. Until then, take care and drive safe!

- Memorial Drive
2
Memorial Drive

The Manager is very helpful. The young man that is a mechanic there was very disrespectful, ' Corey '. His level of respect for customers is totally unacceptable.

Beverly, we're sorry to hear you were dissatisfied with your visit here at Neighborhood Tire Pros & Auto Service. We strive for excellency, and when we fall short we want to know more about it so that we can take appropriate action to fix it. If you're willing to discuss your experience, please contact our Operations Manager, Elvis, by calling (404) 809-3975. He hopes to hear from you soon!

- Memorial Drive
5
Memorial Drive

Can in and 2as dine within 40min which is record time for any tires shop..over all om very satisfied.

5
Memorial Drive

Helped diagnose my car's engine issues, always very polite when they called. I didn't go through with repairs because they cost more than the car but they were very patient while I arranged to have it taken away.

5
Memorial Drive

Hi, Timothy! Thank you for letting us know you received five-star service throughout your visit. Please come again the next time your vehicle needs tires, service, or repair.

- Memorial Drive
5
Memorial Drive

Great experience. I received great customer service and they got me out in a decent time. Would definitely come back

We look forward to working with you again, Janie! Thank you for choosing Neighborhood Tire Pros & Auto Service and taking the time to share your feedback with us.

- Memorial Drive
1
Memorial Drive

Lied to me and tricked me into getting things I didn't need, turning an $80 bill into $280. Left grease all over my driver's seat and carpet. Took four hours for an oil change and never updated me about my car being ready. Absolutely the worst experience I've had in a long time, and I will never be coming back.

Hello, Leslie. Thank you for connecting with our Operations Manager, Elvis, about your experience. He is currently looking into the situation and will give you a call as soon as he's finished investigating. Thanks for sharing your honest feedback and giving us the opportunity to turn a negative situation into a positive one!

- Memorial Drive
5
Memorial Drive

Great Service!! Thanks

Thanks for coming to see us again, Anna! We're happy you continue to have five star auto service experiences here at Neighborhood Tire Pros!

- Memorial Drive
5
Memorial Drive

When I got there at 830am they were already swamped🙄 Mitch said it would be 2pm before my car was ready. Well I had no ride so it was me and them lol. At 1030am he said you're ready, I figured you needed to be at work lol! I appreciate you all and Mitch 😍🥰😘😁🤗 thank you so much! I will return for my services here.

We're so glad we were able to complete your vehicle's services sooner than originally anticipated, A. We always try to complete our work in as convenient a time frame as possible. We appreciate your patience and look forward to seeing you next time!

- Memorial Drive
5
Memorial Drive

I spoke with David and he helped me along the way. My Equinox is driving good. The light hasn’t been on since it was fixed. They fixed it in a timely fashion. Another happy and satisfied customer!! Thank you so much. David

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