1
Memorial Drive

They will try to take advantage of you if you dont know cars. Tried to upsell me for $1000 of work I didnt need instead of the under $100 that would have corrected the issue. I brought my Honda for a wheel balance and rotate since my car was vibrating at high speeds. The technician stated 2 tires needed replacing and this was true. No issues here. Later the technician told me my struts needed to be replaced. I said that didnt make sense for the issues and asked if they checked the balance on the two tires that were not replaced. They told me it didnt need it. The vibration was still there, so went to another tire shop to get the other two wheels balanced and the high speed vibration issue was fixed for $65. A couple of months later I had the dealer look over my car and the struts were good and they did not recommend replacement. Basically they didnt fix the issue in hopes if would waste my money replacing parts that were still good. I think they left the tires unbalanced in hopes I would spent the $1000 to fix an issue that was clearly a tire needing balancing.

Hi Brad, thank you for providing us with your honest feedback. We're sorry you were dissatisfied with your recent visit to Neighborhood Tire Pros & Auto Service. We are concerned to hear you felt taken advantage of, and tried to learn more about your experience in order to find a positive solution. Unfortunately, we couldn't find your name in our service history. Was the appointment booked under someone else's name? When you have time, please call the shop at 678-661-3244. We look forward to hearing from you!

- Memorial Drive
5
Memorial Drive

These guys are always professional, they address your needs and then some, letting you what is needed so you can prevent those breakdowns,kudos to Mitch and Mike, Thank you guy!

5
Memorial Drive

Hi, Meagan! Thank you for awarding us five stars.

- Memorial Drive
5
Memorial Drive

The customer service was great Mr. David & Mr. Mitch was very helpful everybody worked together as a team they wasn't all over the place great job to all of the staff members & I will be returning ya'll get the job done Mr. DJ was very helpful & knowledgeable of the new problems that I'm having with my vehicle so I'll will be coming back to the shop because the staffs always get everything straightened out with me this is my second vehicle that I had serviced at this shop & I'll continue to come & I advise everyone else to check them out before you go anywhere else trust me you won't be wasting your time

Thank you, Tony! We're glad to know you had an enjoyable experience and were satisfied with the level of service you received throughout your automotive service visit. We had a great time working with you and look forward to doing it again soon! Thanks for taking the time to review us.

- Memorial Drive
5
Memorial Drive

Thank you for taking the time to leave us another 5-star review, Derrick! We appreciate your support and will look forward to seeing you at Neighborhood Tire Pros & Auto Repair when it's time for your next tire, repair, or maintenance service.

- Memorial Drive
2
Memorial Drive

I chose location based on reviews and location. The wait was not the issue; I knew there was a number of cars. The most concerning was that I was called and informed of the problem and that my car would be ready by the time I arrived. My car was not complete. I had to ask to check out to save time and the wait was an additional 30 minutes.

We apologize for the inconvenience, Jason, and thank you for your honest feedback. We're very grateful you came to us for your tire repair, and hope you found the quality of our service satisfactory. If there's anything else we can do to provide better service in the future, please let us know.

- Memorial Drive
5
Memorial Drive

Always professional, friendly and timely.

Thank you, Michelle! We appreciate your kind words and continued support. We hope you have a great weekend and look forward to seeing you next time!

- Memorial Drive
5
Memorial Drive

Good quick efficient service.

We're glad to hear you enjoyed our efficiency, Hendrix! Thank you for choosing Neighborhood Tire Pros & Auto Service.

- Memorial Drive
4
Memorial Drive

Hi, Winfred! Thanks for the positive rating. We're pleased to hear you had a five-star experience with our team at Neighborhood Tire Pros & Auto Service.

- Memorial Drive
3
Memorial Drive

You do great work but I didn't expect to wait 1 1/2 hrs to get my oil changed as I was second in line when your doors opened.

Hi Nina! We're so sorry for the delay the date of your appointment. We had several vehicles from the previous day needing to be completed for their owners to pickup. That alone backed up our appointments and we're sorry it inconvenienced you. We hope you'll continue to utilize our automotive repair and maintenance services. We know you'll have a much better experience during your next visit to Neighborhood Tire Pros & Auto Service.

- Memorial Drive