Suwanee, Decatur & Marietta Auto Repair

8001 reviews
5
Memorial Drive

Thanks for the five-star rating, Douglas! We're happy to know you had an enjoyable visit to our shop. Thank you for choosing Neighborhood Tire Pros & Auto Service!

- Memorial Drive
5
East Cobb BP

Always, cordial, efficient and they do quality work.

Hi, Rick! Thank you for supporting BP Car Care Center Tire Pros and taking the time to write us a review. The team appreciates your kind words and we're happy to hear you continue to have five-star experiences every time you visit the shop. We're always here for you, just let us know what we can help you with! We look forward to seeing you next time. Until then, take care!

- East Cobb BP
5
Downtown Decatur

The staff here did an excellent job changing my tires, air filters, and oil, and went above and beyond to even protect my car from mold build up that they were seeing in the filters. Prices are also reasonable, would recommend!

Thank you for the recommendation, Ryan! We really appreciate it and are glad to know you were satisfied with the quality of our work at your recent appointment. It was a pleasure to assist you with your tires, air filters, and oil. If there's anything else we can do for you, please let us know! We look forward to seeing you next time. Thanks for choosing Neighborhood Tire Pros & Auto Service!

- Downtown Decatur
5
East Cobb BP

Thanks for the positive rating, Barbara! We appreciate the feedback and are happy to know you received excellent service at your recent automotive appointment.

- East Cobb BP
5
Suwanee

Thank you for providing us with positive feedback, Judy! We're happy to know you had a five-star experience at our shop and we appreciate your support.

- Suwanee
1
Downtown Decatur

No ability to customer care management. I paid for the service not a beggar. You better be a beggar to have better service in the shop. UTTERLY DISAPPOINTED + more over. I have installed tires at this shop. I felt something is wrong on my car right after the installment. What I found out was right front tire air pressure was too high. It was over 50 psi. Recommended tire pressure was 37psi and left front tire pressure was over 43 psi. I drive my car on highway mostly to commute and sometimes I do long distance drive. I do not think this shop cannot gurantee minimum safety for customer. I wonder how this shop accquired 4 star google review. For sure this shop provide cheaper price tag than other shop but I do not want to make my life and safety that cheap. *Update I saw you replied in the morning(6/8)and you look concerned but I did not get any phone call from your shop. I would not talk anything on the phone but you can use email instead. Thanks for your concern.

Hi, J.D. We've been able to find your service history and made an attempt to reach you on the phone this morning. We're hoping to speak with you about your experience so we can make the situation right for you. When you're available, please give us a call back at 404-991-3242 and ask for Cindy. Thank you!

- Downtown Decatur
5
Downtown Decatur

The service was honest and speedy. I knew exactly what the recommendations were and when I requested a tire rotation, they advised against it due to the shape my front tires are in and suggested I contact the place I bought the tires from since it is unusual for them to wear that fast. I am very pleased with their expertise and kindness.

Thank you, Victoria! We're happy to hear you were satisfied with the service provided at your recent appointment! We wish you the best of luck in reaching out to the previous shop and hope you can get your tire issue resolved. If you have any more questions or concerns, please don't hesitate to reach out! We're always here for you.

- Downtown Decatur
5
Downtown Decatur

Thank you, Wayne! We appreciate the five-star rating and look forward to assisting you again in the future!

- Downtown Decatur
1
Memorial Drive

(Translated by Google) Bad service (Original) Mal servicio

Hi Manuel. Thank you for providing us with your honest feedback. We take reviews like this very seriously, and would like to improve our service in the future. We tried looking into your situation further and were unable to find any service history under your name. Was your recent appointment scheduled under a different name? When you have time, please call us at (678) 661-3244. We hope to hear from you soon.

- Memorial Drive
5
East Cobb BP

Hi, Joslin! Thank you for taking the time to review us. We're happy to know you had a five-star experience at our shop! Thank you for trusting us to care for your vehicle, we look forward to assisting you with future repair and maintenance services.

- East Cobb BP
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