4
Downtown Decatur

Tire Pros replace all my tires and provided awesome customer service, their technicians are very informative and lobby area is very clean w/WiFi. Prices are reasonable for the good quality of work performed.

Thanks for providing us with your feedback, Lance! We're glad to know that your new tire installation was an enjoyable experience. We appreciate your kind words and look forward to working with you again.

- Downtown Decatur
5
Downtown Decatur

I really appreciate the quality of service we receive and the quality of the people who work here.

We appreciate your support, Kelly! Thank you for trusting our team to care for your vehicle's repair and maintenance services. Your feedback means a lot to us and we look forward to working with you again soon.

- Downtown Decatur
1
East Cobb BP

I went to this place for over ten years. They were seemingly nice and professional. It SEEMED they only did the jobs that were "absolutely necessary." One year I was going through a lot of financial issues. They told me my struts and balances were about to go out within a 6 month period of time, "you'll have more problems on your hand once its out." I was in tears, the cost was going to be over a grand. Luckily, my brother came from out of town and decided to get a different opinion from another place. I don't know if it would have made a difference if I went (vs. my brother) BUT the guy told us that there was no way to tell when the struts and balances would go out AND that the only thing that would happen once they went out is my car would be bumpy, and I'd have time to bring it over once that happens. PLUS a $300 difference in price. The struts and balances lasted well over the time they told me, and never went out by the time I sold it. Additionally, they put my brakes on backwards that same year. Which could have caused numerous of scenarios. They fixed it under liability. Again, the only way I found out that they did that was by that same mechanic who told us different. To end, I feel this place is completely dishonest business and perhaps misogynistic. I stopped going for the last several years and go to Kim Black at Fairground Auto & Body Shop - Auto Repair Shop Marietta GA.

You sure can, Michelle! We're always happy to help you keep your car operating well. Thanks for continuing to support us and taking the time to share your experience in a positive review! We really appreciate your kind words and look forward to seeing you next time.

- East Cobb BP
5
Downtown Decatur

Super friendly, super fast and reasonably priced. Thanks for taking care of my tire

You're welcome, Sita! Thank you for choosing Neighborhood Tire Pros & Auto Service for your tire service. We hope you'll come back to see us again sometime.

- Downtown Decatur
4
Downtown Decatur

Came for a 8:30 appointment got their at 8:10, Didn’t get taken in care of till I 9::10. Quick oil change no issues with service.

We're glad to hear you were satisfied with the service, Charlie! Thank you for providing us with your feedback. We will work to improve our efficiency for your next visit.

- Downtown Decatur
5
East Cobb BP

Thank you, Bryant! We appreciate the five-star rating and look forward to seeing you next time.

- East Cobb BP
5
Suwanee

With no appointment, I was in and out in under 2 Hours— got 4 tires, that they had to go and get, too. Excellent service!

Thank you for letting us help with your new tire installation, Sandra! We enjoyed working with you and hope you'll continue to come see us for preventative maintenance services.

- Suwanee
5
East Cobb BP

Always friendly, straight forward and reliable for my oil changes and other preventative maintenance. Professional staff and no gimmicks.

Thanks for choosing BP Car Care Center Tire Pros for all your maintenance services, Pat! We're happy to hear you've had nothing but positive experiences at our shop. Thanks for supporting us with a kind review. Until we see you again, take care!

- East Cobb BP
5
East Cobb BP

Thank you, Lou! Your feedback is greatly appreciated by everyone here at BP Car Care Center Tire Pros. See you next time.

- East Cobb BP
1
Memorial Drive

They will try to take advantage of you if you dont know cars. Tried to upsell me for $1000 of work I didnt need instead of the under $100 that would have corrected the issue. I brought my Honda for a wheel balance and rotate since my car was vibrating at high speeds. The technician stated 2 tires needed replacing and this was true. No issues here. Later the technician told me my struts needed to be replaced. I said that didnt make sense for the issues and asked if they checked the balance on the two tires that were not replaced. They told me it didnt need it. The vibration was still there, so went to another tire shop to get the other two wheels balanced and the high speed vibration issue was fixed for $65. A couple of months later I had the dealer look over my car and the struts were good and they did not recommend replacement. Basically they didnt fix the issue in hopes if would waste my money replacing parts that were still good. I think they left the tires unbalanced in hopes I would spent the $1000 to fix an issue that was clearly a tire needing balancing.

Hi Brad, thank you for providing us with your honest feedback. We're sorry you were dissatisfied with your recent visit to Neighborhood Tire Pros & Auto Service. We are concerned to hear you felt taken advantage of, and tried to learn more about your experience in order to find a positive solution. Unfortunately, we couldn't find your name in our service history. Was the appointment booked under someone else's name? When you have time, please call the shop at 678-661-3244. We look forward to hearing from you!

- Memorial Drive